Frequently Asked Questions
Everything you need to know about shopping consciously with Happy Earth.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Are your packaging materials eco-friendly?
Yes! At Happy Earth, we use 100% plastic-free, compostable, or recyclable packaging for every shipment to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team via live chat.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our sustainable mission to more countries in the near future.